FAQ’s
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FAQ’s
Diaspora Direct is a trusted on-the-ground support service that helps people living abroad take care of urgent and important needs back home. We run errands, deliver care packages, manage emergencies, and assist with personal or community projects on your behalf — with speed, transparency, and heart.
How do I make a request or place an order?
It’s easy. You can contact us directly via WhatsApp, book a call through our website, or place an order through our online shop. Once your request is received, our local agents will confirm and act swiftly to complete it, keeping you informed every step of the way.
Is the service reliable and secure?
Absolutely. We operate with full transparency. You’ll receive real-time updates, photos, and proof of delivery for every task or service. Your trust is our most valuable currency — and we work hard to earn and keep it.
What kind of services do you offer?
We offer a wide range of services including family support visits, funeral care, legal errands, financial follow-ups, shopping and delivery of essentials, property checks, and project coordination. If you need someone you trust on the ground, we’re here to help.
We currently serve multiple regions across Africa and are expanding our network. Our focus is on areas where diasporans have strong ties and where trusted, local support is needed most. You can message us to confirm coverage in your desired location.
What makes Diaspora Direct different?
We’re not just a courier or errand service — we’re your presence on the ground. Founded by diasporans, we understand the emotional and practical challenges of managing affairs from afar. Our commitment is personal, our service is professional, and your loved ones are treated with the care they deserve.